Leadership Excellence & Development

Built on five leadership core competencies; organizational leadership (culture), managing self, managing programs, managing people, and managing projects, our leadership development program is delivered as monthly offerings over a six-month period. 

COURSE DESCRIPTIONS

 

INTRODUCTION TO LEADERSHIP

Purpose:

As a leader, you play a very important role in making decisions. These decisions influence you, the success of your unit, and WMCHealth. This course will offer you insight into different leadership styles, decision-making strategies, and the art of self-leadership.

LEADERSHIP EXCELLENCE AND DEVELOPMENT

Purpose:
To develop the skills of rising/high potential leaders through integrating experimental and cognitive classroom training with reflective practice.

LEADERSHIP FORUM

Learning Objectives:
  • How to create your personal brand
  • Strategic thinking
  • Understanding and developing your Emotional Intelligence
  • How to be resilient
  • Effective networking

 

Coming Soon

ELECTIVES

These courses are electives within the Workforce Academy and are open to all learners.

PUBLIC SPEAKING

Purpose:
This course provides tips and tools to speak publicly with clarity and confidence and with less stress. These skills are essential for leaders, especially as leadership responsibilities expand across the network. 

UNDERSTANDING AND DEVELOPING EMOTIONAL INTELLIGENCE

Purpose:
Emotional Intelligence (EI) leads to better relationships and decisions.  It is important to be able to manage emotions under pressure and those with higher EI are better at resolving conflict, particularly important in healthcare.

GOAL SETTING

Purpose:
Individuals who set goals are more successful than those who do not. It is important to set realistic and meaningful goals for yourself and your team members. Collaborating with your team members is crucial in setting meaningful goals. By completing this course, you will leave with tools and strategies to identify, set, and achieve realistic SMART goals. 

TIME MANAGEMENT

Purpose:

You may have heard of time management before, but what exactly does it entail? Having proper time management skills will allow for a happier and more productive work life. Although this is true, it is easier said than done. This course will provide you with clarity, tips, and strategies to have better time management skills. 

PATIENT-CENTERED CUSTOMER SERVICE

Purpose:

This training will define WMCHealth’s expectation for providing outstanding patient-centered customer service. We will discuss and share tips and tools to help an exceptional patient experience from “door to discharge” across the Network. 

 

BUDGET MANAGEMENT OVERVIEW

Purpose:
This course will walk you through our budget management system, StrataJazz Decision Technology.

MICROSOFT EXCEL

This eLearning focusing on Microsoft Excel is a great tool to help you create spreadsheets, sort data, and calculate information. This beginner's level course will introduce you to some of the basic features that Excel offers.  

MICROSOFT EXCEL: PIVOT TABLES AND PIVOT CHARTS

A Microsoft Excel PivotTable is a great tool that allows you to summarize and explore data interactively.  This eLearning course will explain and show you how to create basic PivotTables and PivotCharts.

MICROSOFT POWERPOINT

This eLearning focusing on Microsoft PowerPoint is a great tool to help you create presentations. This course will introduce you to some of the features that PowerPoint offers.   

MICROSOFT WORD

This eLearning course will introduce and explain the features of Microsoft Word 2019. This virtual training includes: explaining the parts of Word, shortcuts, best practices, and more advanced functions.

CRITICAL THINKING, GOAL SETTING AND TIME MANAGEMENT

This instructor-led training will show how critical thinking influences goal setting and the importance of setting SMART goals. Individuals will also learn time management tips and techniques to stay focused and accomplish their goals.

CRITICAL THINKING

This instructor-led training will highlight how individuals use critical thinking skills with everyday tasks in and out of the workplace. Additionally, individuals will learn how to enhance their critical thinking skills.

PATIENT-CENTERED CUSTOMER SERVICE

This instructor-led training will define WMCHealth’s expectation for providing outstanding patient-centered customer service. We will discuss and share tips and tools to help an exceptional patient experience from “door to discharge” across the Network.

PROJECT MANAGEMENT 101

In this course, you'll learn the fundamentals of project management, including how to schedule project activities, how to communicate schedules and deadlines effectively, and how to report on the status of projects.

MANAGING ESCALATING BEHAVIORS

It is important to recognize and respond appropriately to behaviors in an effort to maintain our safety in the workplace. In this instructor-led training, you will gain an understanding of how our actions can de-escalate or escalate the behaviors of others, while also learning tips to decrease potential harm.