Manager CARE Development
WMCHealth recognizes and supports the professional growth of employees transitioning into management roles. The Manager CARE Development Pillar is designed to introduce you to the level of expectations and competencies needed to succeed in a managerial role.
COURSE DESCRIPTIONS
SUCCESSFUL INTERVIEWING
Purpose:
The impact of hiring decisions are huge - they affect the institution’s performance, patient experience, and retention - therefore it is critical to conduct an interview that effectively assesses the right candidate for the job as well as WMCHealth’s culture and expected standards.
PERFORMANCE MANAGEMENT, FEEDBACK AND GOAL SETTING
Purpose:
The key to continuous performance improvement and career development is strong performance management and feedback. We hold everyone accountable to the Standards of Behavior and expectations of the job and aim to foster an environment of continuous learning and goal setting.
NEW MANAGER TRAINING
Purpose:
Going from an individual contributor to a manager is a big change in responsibility and often first-time managers don’t get the transition support and tools they need to thrive as supervisors. We want to ensure we position you for success as a manager at WMCHealth.
EFFECTIVE TEAM LEADERSHIP
Purpose:
Leading teams to better collaborate and work collectively toward achieving results positively impacts employee engagement, a positive workplace, and patient safety and experience.
MANAGING CONFLICT
Purpose:
It is critical that managers are equipped with the skills to address conflict effectively.
ABSENCE MANAGEMENT
This eLearning course provides managers and supervisors with an understanding of the different Leaves of Absence that can be requested guidelines for each type, and how the requests are processed.
WORKERS' COMPENSATION: TRAINING FOR THE EMPLOYER
Leave Management is responsible for bringing together and coordinating various aspects of disability management, such as Workers' Compensation, non-occupational, and other disability programs for the purpose of improving the overall employee experience and managing Leaves more efficiently and effectively. This course will increase your understanding of Workers' Compensation and the policies and procedures in place here at WMCHealth.
EQUAL EMPLOYMENT OPPORTUNITY: YOUR RESPONSIBILITIES AS A MANAGER
WMCHealth Network, managers and supervisors bear legal responsibility for compliance with federal and state laws and the organization’s policies and procedures. It is the policy of WMCHealth to ensure equal employment opportunity, prohibit discrimination and harassment in all its forms, and promote diversity and inclusion in the workplace.
TIME MANAGEMENT FOR MANAGERS
In this management training, we will discuss the importance of effective and efficient time management. We will focus on self-reflection, challenges in time management, and opportunities for change to help you improve your time management skills. We’ll review specific actionable strategies that you can implement to help you better manage your workflows and your team.
DELEGATION FOR MANAGERS
In this management training, we will discuss the importance delegation to not only widen your skillset, but also to build a cohesive, high performing team. We will focus on self-reflection, delegation resistance and how to overcome common obstacles. We will discuss the benefits of delegation, strategies for implementation, and common challenges in delegation planning.
ELECTIVES
PUBLIC SPEAKING
Purpose:
This course provides tips and tools to speak publicly with clarity and confidence and with less stress. These skills are essential for leaders, especially as leadership responsibilities expand across the network.
BUDGET MANAGEMENT OVERVIEW
Purpose:
This course will walk you through our budget management system, StrataJazz Decision Technology.
This course will walk you through our budget management system, StrataJazz Decision Technology.
MICROSOFT EXCEL
This eLearning focusing on Microsoft Excel is a great tool to help you create spreadsheets, sort data, and calculate information. This beginner's level course will introduce you to some of the basic features that Excel offers.
MICROSOFT EXCEL: PIVOT TABLES AND PIVOT CHARTS
A Microsoft Excel PivotTable is a great tool that allows you to summarize and explore data interactively. This eLearning course will explain and show you how to create basic PivotTables and PivotCharts.
MICROSOFT POWERPOINT
This eLearning focusing on Microsoft PowerPoint is a great tool to help you create presentations. This course will introduce you to some of the features that PowerPoint offers.
MICROSOFT WORD
This eLearning course will introduce and explain the features of Microsoft Word 2019. This virtual training includes: explaining the parts of Word, shortcuts, best practices, and more advanced functions.
CRITICAL THINKING, GOAL SETTING AND TIME MANAGEMENT
This instructor-led training will show how critical thinking influences goal setting and the importance of setting SMART goals. Individuals will also learn time management tips and techniques to stay focused and accomplish their goals.
CRITICAL THINKING
This instructor-led training will highlight how individuals use critical thinking skills with everyday tasks in and out of the workplace. Additionally, individuals will learn how to enhance their critical thinking skills.
PROJECT MANAGEMENT 101
In this course, you'll learn the fundamentals of project management, including how to schedule project activities, how to communicate schedules and deadlines effectively, and how to report on the status of projects.
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