Purpose:
We provide the best care and create supportive work environments when we understand how the backgrounds, experiences, and values of our patients, our workforce and members of our community inform their views and impact how they expect and deserve to be treated.
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Purpose:
Safety is our number one priority. We are always striving to provide the safest patient care and improve patient outcomes by improving communication and teamwork skills among health care professionals. This training optimized the use of information, people, and resources to achieve the best clinical outcomes for patients; increasing team awareness and clarifying team roles and responsibilities; resolving conflicts and improving information sharing; eliminating barriers to quality and safety.
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Purpose:
Many teams undergo changes as a result of new leadership, team members, or reorganization. This program is designed to facilitate the entry of leaders into new roles by accelerating the normal process of learning, building credibility to successfully manage in WMCHealth.
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We encourage the highest standards of employee conduct in order to provide the best possible care for our patients and ensure a workplace culture of respect for everyone.
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Purpose:
Emotional Intelligence leads to better relationships and decisions. It is important to be able to manage emotions under pressure and those with higher EI are better at resolving conflict, particularly important in healthcare.
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Purpose:
Individuals who set goals are more successful than those who do not. It is important to set realistic and meaningful goals for yourself and your team members. Collaborating with your team members is crucial in setting meaningful goals. By completing this course, you will leave with tools and strategies to identify, set, and achieve realistic SMART goals.
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